Cross Town Movers
Cross Town Movers
Cross Town Movers
         Frequently Asked Questions

Below you will find a list of frequently asked questions. If you don't see an answer to your question or you need further clarification, please don't hesitate to call us at 208-378-0226.

Our office staff is available between 8:00 am and 5:00 PM Monday through Saturday to answer your questions, book your move or provide further information.

We look forward to helping you with your moving needs!

Frequently asked Questions for Residential Moves
  • I am getting ready to move, how much notice do you need?
    • A week is great, but sometimes we can work around your schedule. Please call as soon as you have your moving date to get on our schedule. We have a lot of flexibility because of our size. We use a wait list also and provide last minute service..
  • How much will it cost me per hour?
    • Please call us for an estimate.  We charge a base hourly rate, with an hour and a half minimum time.  Other travel fees could be associated with the move, depending on its location.
  • How many hours (approximately) will it take to move a 1500 sq. ft. house?
    • Move only, no packing will take around 5 to 7 hours, however it will also depend on what items need moved. For homes sized at 3500 sq.ft. and above we would like to come take a look, to help us determine how many trucks/crew members/hours we’ll need to plan for.  Please give us a call to schedule an estimate.
  • Will you move the stuff in my garage too?
    • Absolutely!
  • Do you move kitchen/laundry appliances?
    • We will move any appliance, but they do have to be disconnected, and we do not reconnect them.  Water lines, specifically.
  • Do you move large heavy items, like pianos, hot tubs or treadmills?
    • Yes we move some of those items, please call us for more information.
  • We have a gun safe, do you move those?
    • No we do not move large safes.
  • We have a big screen TV, is that something you can move?
    • Yes, we move them, but we do not take wall-mounted televisions off the wall, nor hang them back up. 
  • What about moving other electronics; stereos, computers, and printers?
    • At this time, we do not move those electronics unless safely boxed.
  • I have hardwood floors, what steps do you take to ensure they won’t get scratched?
    • We have runners that we put down over the floors to protect them.
  • Do you tear down/set up beds?
    • Yes we do!
  • We have stairs, will that be a problem?
    • Stairs are no problem, but we like to know what we will be taking up and/or down the stairs prior to the move.
  • Do I have to empty dresser drawers?
    • Please remove anything breakable or valuable. Clothing and linens can be left in drawers.
    Do you have boxes that I can purchase?
    • Absolutely, they vary in price depending on size and quantity.
  • I work and have children, and do not have time to pack my house up, is that a service you offer?  
    • Yes, it is all an hourly rate, boxes and packing materials are extra.
  • What if I need to split moving time up between two days, can you do that?
    • Yes we can, if the time slot is available.  We charged hourly, with an hour and a half minimum time.
1419 N. Eldorado St. Boise, Idaho 83704 | Phone: 208-378-0226   Fax: 208-378-1483

Copyright © 2008 Cross Town Movers | Site by Boise IT LLC