There are many things to take into consideration when selecting a mover. It is important to find the company that will be best suited for your project to assure everything goes as smoothly as possible. You want to be sure you are hiring a reputable, dependable company that won’t leave you hanging at the last minute and will get your items moved safely.
Do your homework and ask plenty of questions. Some of the most important things to ask of a potential moving company include:
- What areas do you service?
- How long have you been in business?
- How is communication handled during the move?
- How do you charge? Are there any hidden fees?
- What size are your trucks?
- Are you insured?
- In the unlikely event there is damage, how is it handled?
If you are only moving across town, it may be more cost effective to select a company that operates locally instead of one that does cross country moves. Ask the mover what areas they service and if they specialize in a particular type of move.
A professional mover will ask you for information about the size of your move to be sure they are able to complete the service in the scheduled time. Be sure to understand the size of the truck they will use for your move. Smaller trucks may be less efficient if it requires the team to make more than one trip to transport your belongings.
Making sure a company is fully insured (liability coverage and workers compensation) is extremely important. It's unfortunate when something gets inadvertently damaged, but it would be much worse for something to get damaged and then not be covered by the moving company you hired.
Before you select the company you will use for your move, discuss the details of how they charge for their work. Are there extra charges for stairs, a fuel surcharge, overtime fees or extra charges for moving oversized items? Taking this step will eliminate surprises when the work is complete.
Finally, understand how to communicate with both the movers and the office staff during your move. If you have questions that arise either prior to the move or during its implementation it's great to understand who will be available to support you.
When you hire Cross Town Movers, you can be sure that your items are in good hands. Our team has been providing moving services in Boise and the surrounding suburbs since 1985 and have been managed by the current ownership team since 2007. With over 40 years of experience, we have encountered just about every moving situation and are able to utilize that knowledge to address any challenges that may arise. With our 12 fully equipped, 26 foot moving trucks, we complete 200-300 moves each month and around 3,000 moves each year. We operate exclusively in the Treasure Valley, so we are very knowledgeable about the area and unique features of the geography that may impact total moving costs.
Cross Town Movers maintains full insurance coverage for both liability and worker's compensation. All of our movers are well trained and take steps to be sure your items are handled with care. On the rare occasion an accident does happen, we stand behind any damage we cause. Depending on the situation we have several options to address damage claims including repair or replacement. Again, this rarely happens, but it's nice to know it's an option. There is no additional charge to purchase our insurance coverage as it is already included in every move we do.
When booking a move, be sure to highlight any unusually heavy or fragile items that will be included in your move. Items such as large gun safes, grand pianos, and hot tubs may require speciality equipment to move safely.
Our operations team is available 7AM - 5 PM Monday through Friday to address questions before, during and after your move. We pride ourselves in personal, prompt customer service. Our attention to detail and operational excellence has resulted in Cross Town Movers being named the best moving company in the Treasure Valley and the state of Idaho in 2019 and 2020.
If you feel like Cross Town would be a good fit for your project don't hesitate to give us a call at 208-378-0226 or request an estimate. We'd love to help you out!