Frequently Asked Questions
Cross Town Movers

We handle it all at Cross Town Movers. Whether you are moving from a large family home or a small studio, our residential moving team is equipped to manage the entire process from start to finish.

Yes. Apartment moves come with unique challenges, such as narrow hallways, elevator scheduling, and parking restrictions. We have experience navigating all of it and will coordinate the details so you do not have to.

We do. Cross Town Movers treats every retirement home move with extra care and patience. We understand these transitions can be emotional, and our team is respectful of that throughout the entire move.

Absolutely. Whether you need to move belongings into a storage unit or retrieve them and bring them to a new home, Cross Town Movers can handle that for you.

Absolutely. Whether you need to move belongings into a storage unit or retrieve them and bring them to a new home, Cross Town Movers can handle that for you.

Yes. If you have already arranged your own truck or container, Cross Town Movers can handle the loading and unloading for you. Our team does the heavy lifting so you can focus on everything else that comes with moving day.

Yes. We work with businesses of all sizes to plan and execute office moves with minimal disruption to your operations. Cross Town Movers will coordinate logistics, so your team can get back to work quickly.

We do. Cross Town Movers has experience moving desks, shelving, equipment, and supplies for school and classroom moves. We work around your schedule to avoid disrupting the school day.

Yes. We help real estate professionals and homeowners move furniture and decor in or out for staging purposes. Cross Town Movers offers flexible scheduling to fit tight listing timelines.

A corporate housing move typically involves relocating furnished units for employees or executives on temporary assignments. Cross Town Movers handles these moves with the same efficiency and professionalism we bring to every job.

Yes. We offer full and partial packing services, depending on your needs. Our team can pack your entire home or business, or just handle the items you find most difficult or fragile to pack.

We do. Cross Town Movers brings all necessary boxes, wrapping, and packing supplies. You do not need to worry about sourcing materials on your own.

Absolutely. We offer flexible partial packing options. Just let us know what you would like us to handle, and we will work around what you have already packed.

Yes. We can remove and dispose of appliances as part of your move or as a standalone service. Cross Town Movers handles the heavy lifting and responsible disposal, so you do not have to deal with it.

We handle most large household appliances, including refrigerators, washers, dryers, dishwashers, and stoves. If you are unsure whether your item qualifies, just give Cross Town Movers a call, and we will let you know

Yes. If you have furniture you no longer want, our furniture removal and disposal service can take care of it for you. We offer this as a standalone service or as an add-on to your move.

When items are in good condition, Cross Town Movers will do our best to connect them with local donation partners before disposing of them. We believe in keeping usable items out of landfills whenever possible.

Getting a quote is easy. You can reach out to us by phone or through our website, and we will gather the details we need to give you an accurate estimate. We keep the process simple and straightforward.

Several things can influence pricing, including the size of your home or office, the distance of the move, the number of items being moved, and whether you add on packing or disposal services. Cross Town Movers will walk you through everything during your estimate.

No. Cross Town Movers believes in transparent pricing. Any applicable fees will be clearly communicated upfront before we begin your move.

We do require a deposit to secure your moving date. Our team will provide all the details when you schedule your move with Cross Town Movers.

We recommend booking as early as possible, especially during peak moving seasons like summer and the end of the month. That said, we will always do our best to accommodate last-minute requests when availability allows.

Yes. Cross Town Movers offers weekend availability to work around your schedule. Holiday availability may vary, so it is best to contact us directly to confirm.

We understand that plans change. Cross Town Movers has a 72-hour cancellation policy, so please contact us as soon as possible and we will work with you to find a new date that fits your needs.

Our team will arrive at the scheduled time ready to work. Cross Town Movers will handle the loading, transport, and unloading while keeping you informed throughout the process.

Move times vary depending on the size of the job, distance, and any additional services. Cross Town Movers will give you a time estimate when you book, so you can plan accordingly.

We recommend having someone available at both the pickup and drop-off locations. If that is not possible for part of the move, just let Cross Town Movers know in advance, and we will make arrangements.

Yes. Cross Town Movers carries coverage to protect your belongings during the move. We will explain your coverage options when you book, so you know exactly what to expect.

We carry the appropriate licensing and insurance required to operate professionally. If you have specific questions about our coverage, our team is happy to walk you through the details.

Cross Town Movers serves the local area and surrounding communities. Contact us directly to confirm whether we cover your specific location, and we will get you the information you need.

Cross Town Movers proudly serves the Treasure Valley area but does not cross state lines. If your move is within the region, reach out, and we will confirm whether we cover your specific locations.

Cross Town Movers is a locally owned and operated moving company that has been serving the community for over 35 years, building a reputation for reliability, professionalism, and care. We are proud of the trust our customers place in us with every move.

Yes. Every member of the Cross Town Movers team is vetted before joining us. You can feel confident knowing the people in your home or office are trustworthy and professional.

We genuinely care about making your move a positive experience. From our transparent pricing to our careful handling of your belongings, Cross Town Movers is committed to showing up for our customers every step of the way.